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Senior Executive Director

Operations

North Wales, PA, US • May 13, 2019 •

Enlivant is growing and seeking a Senior Executive Director!


 

ABOUT US:

At our core, we believe the care and service for America’s aging population is not only a moral obligation, but also an honor and a privilege.  By combining our fundamental values with our mission to enrich life through meaningful relationships and vibrant communities, we seek to earn the right to be viewed as the nation’s most trusted senior living provider.  We employ compassionate people with integrity who embody excellence and promote these values.

Enlivant and its subsidiaries operate more than 230 assisted living residences comprising more than 11,000 resident units across the United States.  Enlivant assisted living residences are intimate, vibrant communities where our staff treats residents like family and serves them with the utmost integrity and compassion.  Enlivant employs nearly 7,000 people.

We welcome you to become a part the team today and discover the fantastic career opportunities we have available. Join us on our quest to become the nation’s most trusted senior living provider.

 

ABOUT YOU:

The Senior Executive Director is responsible for the operational
oversight of an Enlivant community that requires strong strategic and operational
management. These communities are typically 60 units or larger, and have more
complex physical plants and/or service requirements than other Enlivant
communities. This leader is responsible for the overall performance of the
community and serves as a culture champion and resident advocate.

 

Responsibilities:

  • Ensures compliance with all Federal and state laws, rules, regulations, policies and procedures within the community
  • Responsible for the oversight and performance of all functions within the community including clinical, sales and marketing, dining, facilities and life enrichment.
  • Recruits and selects new hires to ensure community is staffed with compassionate and skilled employees needed to ensure resident care and satisfaction to drive business outcomes
  • Provides guidance and training to employees, setting clear expectations and coaching them on how to work efficiently, interact positively with residents, family members and be great stewards of the community.
  • Ensures employees have the training, tools and equipment needed to maximize potential to be successful
  • Creates, implements and oversees action plans to maximize employee and resident satisfaction
  • Builds and sustains relationships inside and outside the community to develop a cohesive team and strong partnerships with referral sources and local organizations
  • Provides training and support to all employees and promotes quality care and independence for our residents
  • Resolves and follows up on issues with employees, residents, regulators and family members to ensure positive resolution and to maintain a high level of employee and resident engagement and trust
  • Displays strong financial acumen by analyzing P&L information, regularly identifying opportunities to meet and exceed budget and revenue targets
  • Leads by example and serves as a role model of Enlivant’s mission, vision and values
  • Exhibits good time management and organizational skills
  • Possesses the ability to handle, resolve and follow up on complex issues
  • Additional duties as assigned

Qualifications:

Required Qualifications

  • A minimum of 3 years of experience in an operations role
  • Bachelor’s degree
  • Administrator’s license or certificate required per state requirements
  • Previous people management/supervisory experience
  • Previous experience managing budgets and P&L

 

Preferred Qualifications

  • Experience in a leadership or support role within senior living or healthcare
  • A minimum of 4 years of experience in an operations role
  • Master’s degree
  • Operations and management experience in a campus style or complex service
  • operation
  • Experience working with persons of dementia or memory care disorders

 

Enlivant provides equal employment opportunities for qualified individuals and does not discriminate in employment on the basis of race, color, national origin, age, disability, or other prohibited basis.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.